Conflict Situations or Opportunities?
Participants will discover and practice a conflict resolution process to more successfully handle workplace conflict and turn them around to explore opportunities.
Duration: 2 days interactive 'face to face' training
Appropriate for individuals:
Who wish to more confidently deal with workplace conflict situations.
This fun interactive training program will give you the tools to help you and others how to more confidently deal with workplace conflict situations.
• Become more confident in handling interpersonal and common workplace conflict;
• Explore conflict resolution strategies;
• Discover the benefits and cost of conflict in the workplace or team;
• Identify your own preferred style of resolving conflict;
• Become aware of the different styles of resolving conflict;
• Debunk conflict language fundamentals;
• Delve into the steps of mediation and gain key mediation tips;and
• Successfully mediate conflict between two parties following a step-by-step process.
Learn more! Contact us.